Romans Letting Agents in Tilehurst - 0118 953 8739

Below are just some of our reviews which our customers have posted on Google and AllAgents.co.uk.

• Leigh M

  02 April 2012
  
  I cannot praise Michal highly enough for the first-class, professional service he consistently provided under difficult circumstances; I was living overseas and needed a property quickly, ahead of a new contract in the Reading area. Despite the 1,500-mile distance between us, Michal consistently made things happen; replying swiftly to any phone calls/emails and ironing out any issues. I was in within two weeks and Michal went out of his way to help, even after I had collected the keys (the property is self-managed). I've rented several properties but I've never received this level of service - can't recommend Romans - specifically Michal Matejka of Romans - enough.

• A. Crisafi

  29 March 2012
  
  I have just rented my old house out for the first time through Romans. I initially found them very helpful as they provided guidance on what did / didn't need doing to the property in order to get it rented. They also went through all the legal things that I would need to get sorted out - all the tests and certificates. I compared their charges with other agents and Romans were in the middle. I am happy to pay their fees as they clearly knew the market, got the house rented out quickly and for a better than expected price and can provide back up if anything goes wrong. The follow up paperwork was kept as simple as possible and wasn't any bother. I would definately recommend Romans (especially for first time landlords).

• Mr J Critchley

  23 March 2012
  
  As a new landlord I have found the services provided by Tim, Emma & the other staff at Romans to be first class & very professional. All aspects of the process were explained well & any queries that I had were dealt with promptly. I have been kept up to date with any developments & a tenant was found for my property in a very short time

• Alex

  19 March 2012
  
  As a first time 'renter' both myself and my wife were unsure about the entire process of renting a property from a private Landlord and had never had an experience with an estate agent full stop. In dealing with Romans we found the perfect property first time and both Michae & Tim in the Tilehurst Branch guided us through the whole process from viewing to moving in. We asked plenty of questions and were always dealt with in a polite, patient and professional manner to the point where i'd say these guys became 'friends'. Both of these guys bent over backwards to assist us when we needed help with obtaining early access to the property and our overall opinion of Romans is incredibly high after this experience. In a world where people are extremely quick to complain, I believe outstanding service should also be praised hence this glowing review. Both myself and my wife would recommend the Romans Tilehurst Lettings team to anyone!

• Samantha Gill

  09 March 2012
  
  I am very happy with the service provided during the process of letting out my house from the above members of staff that I have been corresponding with also with Michal Matejka who helped show tenants round the property. Any questions I had they were answered. I felt at ease that everything was taken care of and all members of staff who I spoke to the phone besides the members mentioned where very helpful in responding to any queries or concerns I had. Thanks very much.

Renting with Romans

Charlotte Thomson's story