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The Romans Group (UK) Limited (Registered office: Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 1XS, Registration Number: 02161874)
is committed to protecting your personal information, being transparent about what data we hold and giving you control over how we use it.
you use our websites and mobile sites such as Romans.co.uk and mobile.romans.co.uk - collectively called our "Digital Channels".
It is important for you to read this policy in full to understand what information we hold about you, how we may use it and how you can access,
update and delete your personal information. By accessing and using our Digital Channels, you are agreeing, or have agreed to, be bound by the Website
If you don't have time to read the whole policy now, here are the main reasons we collect different types of information about our users:
Policy (COOKIES) for more information about this.
If you're interested in the legal recommendations, we recommend visiting the Information Commissioner's Office
website (http://www.ico.gov.uk) The ICO regulates data protection and e-privacy in the UK so there
is lots of useful guidance about this on their website.
The Romans Group's privacy principles, in respect of how it collects, uses and manages your personal information, are summarised as follows:
When we ask for data it's to give something back.
Registering for an account on our Digital Channels gives you access to a growing number of benefits, such as being able to save and compare
properties that are of interest. Asking for your name means we know how to talk to you. Knowing your address and property status helps us to allocate
the most appropriate member of our team to help you with your property needs and your contact details enables us to contact you regarding our services.
We are clear on what data we hold and what we do with it.
In collecting and using your personal information, we will be clear about what we are doing and make sure that you understand the
way in which we are using it. Also, we won't sell your information to anyone.
If requested, we will delete your personal information securely and swiftly and all the information we hold on
your activity on our Digital Channels will be anonymised, so we won't know it's yours.
We will have in place appropriate security measures to protect your information from unauthorised access and will
only work with third parties necessary to the completion of any services you requested from us.
There are various laws and regulations which apply to data protection and data privacy including the Data Protection Act 1998 and
the Privacy and Electronic Communications (EC Directive) Regulations 2003 and 2011 (as may be updated or amended from time to time).
At The Romans Group, we make sure we stick to these data protection and e-privacy laws. As mentioned above,
information about the laws, and your rights, can be found on the ICO's website - www.ico.gov.uk.
Romans may collect and hold the following information about you:
This is used by us (The Romans Group referred to as ‘us’ and ‘our’) to analyse activity on all our Digital Channels. For example,
this helps us to look at the number of visits to specific pages to evaluate if we have sufficient infrastructure to
support and maintain a great experience for our visitors. We may also collect, store and use the following kinds of information:
Information about your computer, your visits to and use of this website (including but not limiting to your IP address,
browser type and version, operating system, referral source, length of visit, page views).
We collect information from social media activity, including likes, shares and tweets on our Digital Channels and about our content on social
networking sites. Where you sign in to your account on Romans using social network credentials, such as a Facebook log-in, you grant permission to
the social network to share your user details. Depending on the network this will include basic account information such as name, email address,
property status and any other details you choose to share according to your Facebook account settings. We may from time to time, on different apps and services,
request more than just basic account information from you. We will always be clear about this up front but you should also check what permissions we are asking
for before you connect with these apps and services. If you remove the Romans app from your social network settings, we will no
longer be able to access this information.
Your use of our Digital Channels may result in the transfer of personal information provided by you across national boundaries.
By visiting our Digital Channels and communicating with the Romans Group Electronically, you consent to the transfer of
your Personal Information outside the European Economic Area.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the
Romans will use the information we collect about you in the following ways:
Please note that you need to be 16 or over to register on any of The Romans Group Digital Channels. If you are aged 16 or under,
please speak to your parent/guardian to get their permission before you provide any personal information to Romans because without this consent,
you are not allowed to provide us with personal information. We may also ask for your parent/guardian's contact details so that we can
check they are happy for you to use our Digital Channels.
This policy only applies to our use of your information via the Romans Digital Channels. Therefore, it does not apply to third party
websites to which Romans might provide links or on which Romans content is embedded. The Romans Group is not responsible for the privacy practice or
content of such websites.
Equally, it is important to note that when you access Romans Digital Channels via a social networking site, such
as Facebook or Twitter, that site may also collect and use your information. So, we would advise you to check the
privacy policies for those social networking sites and applications to see how your information is being used.
See more about third party cookies in our Cookies Policy
We provide more information about cookies and similar technologies used on our Digital Channels in our Cookies
Policy - COOKIES. This also tells you how to control and manage cookies in your browser and how to opt-out of certain types of cookies.
We will only send targeted messages that we feel are relevant and are of interest to you.
Marketing emails you have signed up to will also tell you how you can unsubscribe should you decide that you no longer wish to receive them.
Please note that active clients may receive important information about The Romans Group Services that they have requested from us
(such as changes to the Services themselves or other service administration matters). As an active user, this is not spam.
Romans commits to keeping your personal information confidential and safe:
We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.
Romans will remove the personal information when requested by you.
When using our Digital Channels anonymised data will be collected to help you navigate the website,
we won't be able to recognise that data as yours or contact you about it will be collated. Please note if you don't
want to continue to receive relevant targeted advertising from our Digital Channels after you have left the Digital Channels,
we recommend that you delete any cookies set on your device. If you want more information on how to
manage your cookies, our Cookies Policy can help.
Where we hold other information (resulting from, for example, submitted competition answers) we will keep this for the minimum
amount of time necessary for the purposes of running the competition or other relevant purpose.
Please note that if your account appears to have not been used for 2 years, we may try and contact you to check whether it is still in use and/or we may delete it.
The data controller responsible in respect of the information collected on these Digital Channels is
The Romans Group (UK) Limited, Registration Number: 02161874. Registered Address: Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 1XS
You can update some of your personal information by signing in to Romans.co.uk using your email address and password and visiting your details page.
In addition Contact Us and we will be able to update your records on our data management systems -
please let us know if the personal information which we hold about you needs to be corrected or updated.
If you would like to know what personal information Romans holds about you, you may make a request to Romans for copies of this information.
You should be aware that we will need to see proof of identity before processing any such request (known as a ‘subject access request') and
may charge an administration fee of up to £10 (plus VAT) to cover our costs in providing you with this information. If
requested, Romans will use reasonable efforts to supply, correct or delete information about you on file.
All subject access requests should be made in writing and addressed to The Romans Group Privacy Enquiries,
The Romans Group (UK), Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 1XS.
posted on this page. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to
If you have any questions or concerns about privacy issues, you can contact the Marketing department via email at
Marketing@Romans.co.uk alternatively send your enquiry to: The Marketing Department, The Romans Group,
Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 3GZ.
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