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    Industry Awards

    While working hard for our customers is more important to us than picking up awards, recognition across the industry tells everyone that has dealings with us that we are a company that can be trusted and is at the top of its game. Complacency is not an option though, and we will forever strive for excellence in everything that we do.

    We are only as good as our staff however, and we certainly wouldn't be where we are today without the commitment and dedication of employees - from those just starting their careers right up to senior management. We recognise that this industry is all about people which is why we promise to enable all our staff to fulfil their potential through a clear and consistent professional development process.

    2015

    Gold Best Letting Agency South East winners at the Lettings Agency of the Year Awards 2015

    Judges' comment: "Romans continues to impress. Having undergone significant changes over the past 12 months, there is no evidence that this shift has had any negative impact on the service provision. The Romans team displays great ethics and it is evident that they are never complacent when it comes to executing their tasks. There is an excellent training and development programme in place with rewards and incentives for high achievers and action plans and time frames utilised for those who need more assistance."

    Best Agent Thames Valley Award

    For the fourth consecutive year in a row, Romans estate agents are delighted to announce that they have won Relocation Agent Network’s prestigious 2015 Best Agent Thames Valley Regional Award.

    2014

    Gold Best Website winners at the Estate Agency of the Year Awards 2014

    Judges' comment: "Romans' website is an integral part of the business, providing customers and staff with an informative, up-to-date resource. The senior team has invested significant time educating the staff on the importance of their web presence. A specific recruitment section has been added to provide career related content and give applicants the ability to apply online."

    Silver Best Training & Development winners at the Estate Agency of the Year Awards 2014

    Judges' comment: "The training programme at Romans has to meet two criteria: relevance and quality, and courses are only offered if they meet both of these. Feedback is sought after every course ensuring content and delivery standards remain high. Every individual is assigned an annual training budget and on average they will undergo 35 hours training per year plus individual coaching from managers and directors. If someone is identified as having management potential, they are immediately put through manager training in anticipation of a position becoming available; this works as over 60% of Romans' managers are homegrown."

    Best Agent Thames Valley Award

    Romans is delighted to announce that they have won Relocation Agent Network’s prestigious 2014 Best Agent Thames Valley Regional Award.

    The estate agency was announced as the winner, for the third year running, at the Network’s annual National Conference.

    2013

    Gold Best Estate Agency South East winners at the Estate Agency of the Year Awards 2013

    Judges' comment: "Romans has once again demonstrated it is a gold standard agency; no mean feat considering the extremely high standards at which it operates. The long-established company has been evolved and amended over the years to become the accomplished customer focused venture it is today. Offering a complete range of property services under one roof ensures continuity of care from instruction to completion so customers can feel confident of receiving a smooth and efficient service with excellent communication between offices."

    Gold Best Letting Agency South East winners at the Lettings Agency of the Year Awards 2013

    Judges' comment: "If there was ever an agent drilled for success, it is Romans. Romans has a grand plan and sticks to it, with growth and customer service at the top of its list. Whilst on the surface their offering is smooth and professional, underneath they are busy pushing boundaries and implementing changes to make operations even slicker than they are already."

    Best Agent Thames Valley Award

    Romans are proud to announce that it has won the Best Agent Thames Valley Regional Award, for the second year running at the prestigious 2013 Relocation Agent Network's Annual Conference.

    Bronze Best Lettings Training & Development winners at the Lettings Agency of the Year Awards 2013

    Judges' comment: "Romans appreciates that to get the most out of its staff its needs to train them to do more than just answer the telephone. All staff have a week-long induction with on-going training addressing areas of law, best practice, winning instructions, customer service, lettings regulations and more."

    Silver Best Website winners at the Estate Agency of the Year Awards 2013

    Judges' Comment: "Romans' website is clean, easily navigable and absolutely aligned with the company’s brand and values. Consumers can be confident that it has been built with their needs at the forefront of its development and properties can be quickly searched and filtered. The content is great and helps position Romans as an authority in its area with commentary, guides and updates featuring heavily."

    Silver Best Training & Development winners at the Estate Agency of the Year Awards 2013

    Judges' comment: "Once again Romans has demonstrated what a well-oiled machine it is with its outstanding attention to the education and evolution of its team. The directors are hands on and the training philosophy is based on the mantra of “recruit, train and retain”. The underlying belief is that through growing their people, excellence will breed excellence and great staff are great for business."

    2012

    Gold Best UK Estate Agency winners at the Estate Agency of the Year Awards 2012

    Judges' comment: "Romans is a fantastic agency from which others could learn so much about professionalism and all-round excellence. They are relentless in backing up words with action and without exception, the entire team demonstrated hands on dedication to both the organisation and the customers. We look forward to watching Romans achievements over the next 25 years."

    Gold Best Medium Estate Agency winners at the Estate Agency of the Year Awards 2012

    Judges' comment: "Romans showed the panel why it remains a force to be reckoned with. With strong competing agencies in its local area, it has maintained its position in terms of market share, fees and profit which is impressive, especially when viewed in the context of its great achievements in 2011."

    Gold Best Training & Development winners at the Estate Agency of the Year Awards 2012

    Judges' comment: "The directors at Romans have an almost perfect grasp of the training and development matrix. The belief in ongoing personal development for the whole company is the lifeblood of the business and this is reinforced by stringent and heavy investment in this department. Nothing is left to chance; the programme is carefully planned out and adhered to across the board."

    Best Agent Thames Valley Award

    Romans is delighted to announce that it has won the Best Agent Thames Valley Regional Award, at the prestigious 2012 Relocation Agent Network's Annual Conference.

    Gold Best Medium Agency South East winners at the Estate Agency of the Year Awards 2012

    Judges' comment: "The team at Romans should be absolutely thrilled with their achievements over the past two years and the panel is delighted to reward their continued dedication and hard work once again. All aspects of the way this business is run are exemplary and should serve as a “how-to” of estate agency."

    2011

    Gold Best UK Estate Agency winners at the Estate Agency of the Year Awards 2011

    The Estate Agency of the Year Awards in association with The Sunday Times and The Times, sponsored by Zoopla is held in December and is the longest running and most highly regarded awards event in the estate agency industry, in effect these are the Oscars. Romans was named the UK Estate Agency of the Year in 2011.

    Gold Best UK Letting Agency winners at the Lettings Agency of the Year Awards 2011

    The Lettings Agency of the Year Awards in association with The Sunday Times and The Times sponsored by Zoopla is held in May and is the only awards event solely focussed on lettings. Romans was awarded UK Letting Agency of the Year in 2011.

    Gold Best Medium Estate Agency winners at the Estate Agency of the Year Awards 2011

    Romans have been awarded Gold for Best Medium-sized Estate Agency business in the UK in association with The Times and Sunday Times.

    Gold Best Medium Letting Agency winners at the Lettings Agency of the Year Awards 2011

    As well as taking home gold for the best overall letting agents in the UK, Romans also were voted best medium-sized letting agents in the UK in association with The Times and The Sunday Times.

    Gold Best Technology and Online winners at the Estate Agency of the Year Awards 2011

    Romans always strive to provide our customers with the best possible experience of estate agency. We have always tried to provide an optimal experience on romans.co.uk for all of our customers and are proud to receive the Gold Award for Best Technology and Online in association with The Times and The Sunday Times.

    Gold Best Marketing winners at the Letting Agency of the Year Awards 2011

    We always ensure that our marketing material is of the highest possible quality and have been recognised with this Gold Award in association with The Times and The Sunday Times.

    Bronze Best Financial Services winners at the Estate Agency of the Year Awards 2011

    Romans' Financial Services arm of the group received the Bronze Award for Best Financial Services in association with The Times and The Sunday Times.

    2010

    Silver Best Technology and Online winners at the Estate Agency of the Year Awards 2010

    Romans win Silver for Best Technology and Online in association with The Times and The Sunday Times.

    Gold Best Training & Development winners at the Estate Agency of the Year Awards 2010

    At Romans, we believe our strength lies in our people and we invest heavily in both internal and external training, whether this be conducted by our own in-house industry experts, or renowned industry trainers.

    Bronze Best Medium Letting Agency winners at the Letting Agency of the Year Awards 2010

    Judges' comment: "Romans appreciates that to get the most out of its staff its needs to train them to do more than just answer the telephone. All staff have a week-long induction with on-going training addressing areas of law, best practice, winning instructions, customer service, lettings regulations and more. Whether the training is delivered via group coaching and mentoring, or via technology-driven training programmes, the result is always more confident and informed individuals who are able to deliver a comprehensive service to landlords and tenants."

    Supreme Negotiator Award

    Romans are proud to have received this accolade at The Negotiator Awards 2010. This award is voted for by our peers and experts in the World of estate agency, which makes it all the more special.

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