I had no idea the rental world has changed so much, the stuff you need to prove that you are a legit person is beyond me. Yet you find no information about the landlord until the very end.
Signing contract and sending funds before the other party signs was a bit odd, but then it seems to be the norm.
I mostly dealt with Mo and Charlie, both very professional and helpful in any way. They were very responsive to my emails or phone calls, were happy to help with any query. The whole rental process was very easy, just the fight over the place you find is the most difficult part.