My parents have just purchased a bungalow through Romans and once again, their service has been amazing. I have previously sold through Romans twice and they always provide excellent customer service. The extra special mention goes to Catherine (Move Manager) who keeps everyone updated and pulls the chain together right through to the day of completion!
I've just completed the sale of my property with Romans and I have to say the customer service has been amazing. Kyle and Catherine have been exceptional throughout and although Dan wasnt dealing with my sale he was always there to step in, in Kyles absence. Would highly recommend this estate agency if you're looking to sell your property.
From the very beginning of our journey selling our house with Romans Estate Agents in Yateley, we were consistently surprised and delighted by their outstanding service. It's not often you come across a team so dedicated to professionalism and excellence. Every interaction with the staff was a pleasure. They were always on time, exceedingly polite, and demonstrated an eagerness to go the extra mile. What we appreciated the most was their willingness to help without ever making us feel pressured. This is a rare quality in the real estate industry, and Romans Estate Agents personified it perfectly. Although our plans changed and we were unable to complete the sale, this in no way reflects the exceptional service we received from Romans. In fact, they successfully sold our house, but due to an unforeseen shift in our circumstances, we had to withdraw. Despite this setback, the team at Romans Estate Agents responded with nothing but professionalism and understanding. There was not a single negative reaction from their side, which speaks volumes about their integrity and customer service ethos. We would wholeheartedly recommend the Romans office in Yateley to anyone considering selling or buying a property. Their approach and commitment are exemplary, and we are confident they will exceed your expectations as they did ours.
Good service received from the friendly team at Romans Yateley. Managed to achieve selling price above what house was on the market for. Kept informed of key points in sale and happy to work with you to keep everyone happy.
Having worked in the industry for 35 years, I was very impressed with the level of service by all of the staff, especially Kyle who called me regularly and kept me fully informed of progress. If you are looking for a professional, proactive estate agent in Yateley, I would highly recommend this team.
The guys were very helpful and made the sale of our property and the purchase I also made through them made it less stressful for me. Always at the end of the phone to answer queries from start to finish 👌👍🏻😀