The Romans Group (UK) Limited is committed to providing the highest standard of service to all of our customers and the community.
One of the ways we continue to improve our service is by listening and responding to the views of our customers. To find out how to lodge a formal complaint, please download the relevant complaints procedure document.
Complaints procedure for Lettings
Complaints procedure for Sales
Complaints procedure for Shared Ownership
Complaints procedure for Auctions
Complaints procedure for New Homes
Complaints procedure for Surveyors and Valuers