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Jack and Hayley have responded well. Recently spoke to Jack who sorted a refund for me from a client that he recommended splitting my water within my house and annexe. Although the company came to my property they forgot to cap my water supply ending with a flooded kitchen. Jack had responded well with me and worked well in getting some refund back to me. Although Jack recommended this company the problems were affected by the company that left a mess but certainly not Romans Lettings Agent fault. Romans didn't have any problems with this company before the problems occurred so possibly a one off experience. Got sorted by Jack by phoning and keeping in contact with myself and water company on a consistent basis. The water company eventually gave a refund Although it was rejected, wr both challenged the water company concerned to get a positive outcome

Serena has been a real help with each stage of the Conveyancing process. She has been prompt to reply to emails, phone calls etc and has found solutions to any problems arising. Thank you. Gill Mcelroy

We used rent out a property located in Reading in Calcot and Lloyd Jaques was our property manager. I would like to mention his full name because he is a credit to your company as he does amazing work. He has been with us for years and I would say we received countless times help from him as he is a great and very experienced part of your team. Thank you million Lloyd for your kind help and understanding in every matter and we wish you all the best in your path career as you deserve the best 👌.

Ashleigh and her team were very easy to deal with and she keenly followed up with our chain to get everything finalised once our sale was agreed.

Ashleigh handled the sale of my house in Crowthorne. I had several other agents to visit to give a valuation but Ashleigh and Romans really stood out. She was extremely friendly and realistic about managing my expectations and the sale went through very smoothly. I would have no hesitation in reccomending Romans for their extremely proffessional approach.

Extremely pleased with the service from Romans. Feedback was honest and informative, and they were very engaged throughout the whole process. They were happy to handle queries, and acted as a great go-between with our buyers. Overall, we can't fault the service we received and would thoroughly recommend them.