Denise Hurn was an absolute delight to work with today. She spent time to understand my issue, did the research very quickly whilst I was in the phone, found the issue and corrected it. She really was a one stop shop, great customer service. Thank you Denise.
I’ve worked recently with Jack Cracknell who has helped me with my end of tenancy ( I’m the Landlord). Jack has been professional, helpful and polite. He has updated me at each stage without any need to chase and has listened to and acted on any concerns or queries I have had. Thank you Jack!
I’ve recently rented my first ever home with Romans Wokingham, Anne-Marie was incredibly helpful throughout the whole process, she responded efficiently and would always provide me with the information I needed! It was a really pleasant experience dealing with Romans and especially Anne-Marie, thank you 😊
Full disclosure: our sale/purchase chain has still not exchanged, so this is a review of the service provided so far by Romans Wokingham. We started our engagement of Romans with a different agent (Jack) but eventually we moved to Morgan Thompson as Jack relocated. I'm confident I can say we wouldn't have been able to establish a chain without the smart and regular insight that Morgan provided us on a weekly basis. No seller wants to "reduce price" right? What I really appreciated was the fact that Morgan was upfront: "if you want to sell now, we need to look at the market, the interest/views on Right Move, and the calls we get - if you are willing to wait, this price can still happen but probably after December". I'm paraphrasing, but this is in essence the "kick" we needed to make the right move: reduce the price (gradually and reasonably) and keep a constant eye on the data, so that we could "do a Goldilocks" and get to the one that was right. We did, and now we have been moved to "Catherine" that is handling the constant back and forth of our chain (questions, looking for potential completion dates and so on). I think the team is doing a very good job, and I hope to come back in not too long to add another positive feedback after completion. Thank you Romans Wokingham
Quick and efficient. The team got the job done without any issues whatsoever. Many Thanks for all your efforts, especially Jon
I recently worked with Jonathan Randal from Romans in Wokingham to find a new place to live, and I couldn’t be happier with the experience. Jonathan was incredibly helpful throughout the entire process, from the initial search to the final move-in. He was always prompt, thorough, and professional, and he made sure that I found a place that met all of my needs. I would highly recommend Jonathan to anyone looking for a new home in the Wokingham area. Thank you, Jonathan, for all of your help.