Your local letting agent, Romans, has been independently identified as one of the top estate agents in the country - and now features in Best Estate Agent Guide 2020.
Romans is proud to reveal it is winner of the 'Best Large Lettings Agent in the UK' category in the awards for Best Estate Agents Guide 2020.
The Best Estate Agent Guide provides an independent reference source for sellers and landlords, who can search for the best sales and lettings agency offices in their areas. The website is compiled by Property Academy (an organisation that works with agents to improve service standards in the property industry), with the support of Rightmove, a leading UK property portal.
Peter Knight, founder of the Property Academy, the creator of The Best Estate Agents Guide, commented: “We set out to provide the home mover with a reliable resource to help identify the best estate agent in each area, whether someone is looking to sell or let a property. Only the best branches make it into the Best Estate Agent Guide and only the top 3% have been recognised with an award.”
Over 3 billion data points were analysed and 20,000 mystery shops carried out in the search for this year’s top performers – the biggest assessment of any industry. The awards are made for property marketing, results and customer service – which consumers consider to be among the most important criteria when selecting which agent to sell or let their property.
Richard O’Neill, Lettings Managing Director at Romans, said: “Customers tell us the most important things to them are the service they receive, how we market their properties and the results we achieve for them, so I’m really pleased to see that these are the areas that are covered when they independently assess estate agents across the country.
“We offer landlords a dedicated Property Manager and an online account facility which gives complete transparency over their let property and easy access to their documentation as standard. Tenants also receive the VIP treatment with value-added benefits and knowledgeable local property experts on their doorstep. We have many more innovations in store which will make letting and renting even easier for our customers.”
All winners for the best estate and letting agents in the country can be seen online.
If you are thinking about selling or letting a property, contact Romans for guidance and advice - you can be confident that you’re dealing with one of the best estate agents in your area and the country.
Get in touch now!