The team at Buckler’s Park - Legal & General Homes’ development in Crowthorne - has been working hard to make sure new and existing customers can continue the search for their dream home despite the extraordinary circumstances created by COVID-19.
High quality Virtual Viewings give buyers the option to explore show homes from their sofa, with the sales team there to explain as they look around. Live chat and online meetings also mean customers can get the help and support that Legal & General Homes is known for from the beginning to the end of their homebuying journey.
Best of both worlds
Set in the village of Crowthorne, Buckler’s Park consists of modern properties that draw on local design characteristics like red brick and timber façades, updated with a contemporary twist. While exteriors reflect the character and heritage of the local area, the internal layouts are designed with modern lifestyles and contemporary living in mind. Many properties have separate studies, and all have fast fibre optic broadband wired in from day one, meaning they are well equipped for people working from home. Gardens and balconies make them perfect for those looking for more outdoor space and to improve their gardening skills this summer. Even better, fixtures and fittings including Hive thermostats and Bosch kitchen appliances, are included as standard.
On-site amenities include Buckler’s Forest which spreads over 100+ acres with bike trails, play areas, community gardens and allotments, as well as a new site for Crowthorne C of E Primary School (rated outstanding by Ofsted).
Within easy reach of direct trains to London via Reading, Wokingham and Bracknell stations, residents enjoy the best of both worlds with countryside surroundings and easy commutes.
All buyers benefit from Legal & General Homes’ award-winning approach to customer service, which achieved the ‘Gold’ award for customer satisfaction in a recent survey by new build research and consultancy specialist, In-House Research.
Buying a home during lockdown
Local couple Amy and Jamie were in the middle of buying their home at Buckler’s Park when lockdown started but, with the help of the Legal & General Homes sales team, were able to complete their purchase virtually and move in to their new three-storey, three-bedroom Ealing home when the restrictions were relaxed in mid-May.
Amy said: “As soon as we saw Buckler’s Park, we knew we wanted to live here. Crowthorne is a lovely village and has a real community feel, so it’s perfect for us. We looked at other developments in the area, but they just didn’t have the same wow-factor as Buckler’s Park. The homes here are of such a high quality and finish – and everything, from the Bosch appliances to the Hive smart thermostat and the flooring, is included in the price – so once we’d seen the show homes at Buckler’s Park, everything else was a bit of a let-down.
“The Legal & General Homes sales team was great from the get-go. We felt that some of the other developers we spoke with didn’t take us seriously because we are young buyers. However, at Buckler’s Park the team was friendly, knowledgeable and more than happy to help.
“The lockdown was coming into force just as we were preparing to reserve and could have thrown a spanner in the works, but the team was quick to reassure us and address any questions we had so we never felt stressed about it. We worked with the same person from beginning to end, which made a huge difference. Debbie was very honest and open with us and talked us through what lockdown meant for our homebuying journey. It was exactly what we needed during an experience that was new for everyone. It meant that we could continue the process, reserve the plot and complete our purchase online.
“Everything went smoothly, and in the end, we probably preferred doing it that way because it meant that we could do everything from the comfort of our own home and had digital copies instantly.
“The move itself was straightforward – we picked up our keys from a drop box, and the team were in touch with us throughout the day. We felt really well looked after despite not being able to see them in person, and it made a big difference that the home comes with everything you need, including an iPad pre-loaded with instruction manuals. The team had also put together a welcome hamper for us filled with produce from local shops.
“All the neighbours were really keen to introduce themselves while sticking to social distancing rules. We all had a drink together while standing outside each of our front doors – it’s lovely that people are still making the effort despite the unusual circumstances.”
The Ealing benefits from a terrace off the master bedroom, and a spacious garden which means buyers can make the most of the sunshine throughout the day. The three-bedroom, three-storey property, which includes a separate study on the first floor, is available for Virtual Viewings here.
Virtual Viewings on offer
Whatever stage you’re at in your search for a new home, the Legal & General Homes team is here to support you. Booking a Virtual Viewing will give you a detailed insight into the features, specification and feel of the home that you’re interested in, while a member of sales team will be on hand to answer all your questions, no matter how small.
For more information or to speak with a member of the Romans' New Homes team about a Virtual Viewingr of the homes at Buckler’s Park in Crowthorne, call 01344 753110 or email firstname.lastname@example.org.
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